Local support in Upstate NY & Long Island · Remote support available nationwide

OUR MEMBER SERVICES

FleckTech Assurance

Memberships Designed to Keep Your Family Connected and Protected

No membership required — you can always book a one-time support session whenever you need it. Memberships are simply here for ongoing peace of mind.

Essential Family Care

Remote-only support for everyday tech needs.

$149/ month

Pay annually — get 2 months FREE

One-time $149 setup fee

Remote Tech Support

  • Up to 2 remote support sessions per month — iOS, Android, Windows, macOS & ChromeOS
  • 48-hour response acknowledgment (business hours)
  • Device troubleshooting & software support
  • Virus removal & security checks
  • Email, account & password support

Digital Life & Maintenance

  • Zoom, FaceTime, Teams & Google Meet setup
  • Audio/video troubleshooting
  • Remote Wi-Fi & network troubleshooting
  • Software updates & system maintenance

PC Management (1 PC — Windows or Mac)

  • Windows: updates, Bitdefender antivirus & security scan
  • Mac: updates, security policies & device management
5% discount on any service not included in your plan.

By enrolling, you agree to our Membership Terms & Conditions.

Get Started

Billed monthly — cancel anytime

Most Popular

Connected Home Care

Remote support plus hands-on in-home service.

$349/ month

Pay annually — get 2 months FREE

One-time $199 setup fee

Everything in Essential, plus:

  • Up to 4 remote support sessions per month (priority response)
  • 24-hour response acknowledgment (business hours)
  • 1 in-home visit per month (up to 1.5 hrs — 50 mi round trip included)
  • Overage mileage: $0.90/mi (10% member rate)

Device & Setup (In-Person)

  • New device setup (phones, tablets, laptops)
  • Printer installation & wireless configuration
  • Reconnect devices after provider changes
  • Whole-home Wi-Fi optimization & mesh setup

Smart Home & Vehicle

  • Smart TVs, lights, plugs, switches & doorbells
  • Voice assistants (Alexa, Google, Siri)
  • Apple CarPlay & Android Auto setup
  • Bluetooth, navigation & infotainment training

PC Management (2 PCs — Windows or Mac)

  • Windows: updates, Bitdefender antivirus & security scan
  • Mac: updates, security policies & device management
10% discount on any service not included in your plan.

By enrolling, you agree to our Membership Terms & Conditions.

Get Started

Billed monthly — cancel anytime

Best Value

Total Family Protection

Complete coverage for every corner of your digital life.

$599/ month

Pay annually — get 2 months FREE

One-time $299 setup fee

Everything in Connected, plus:

  • Up to 8 remote support sessions per month (priority response)
  • Same/next business day response acknowledgment
  • 3 in-home visits per month (up to 1.5 hrs each — 50 mi round trip included)
  • Overage mileage: $0.85/mi (15% member rate)

Advanced Protection

  • Router configuration & security hardening
  • Data transfer & backup setup
  • Home automation & complex routines
  • Personalized tech training & accessibility setup

Concierge Services

  • Personalized device & software recommendations
  • Full new device setup & comprehensive training

PC Management (4 PCs — Windows or Mac)

  • Windows: updates, Bitdefender antivirus & security scan
  • Mac: updates, security policies & device management
15% discount on any service not included in your plan.

By enrolling, you agree to our Membership Terms & Conditions.

Get Started

Billed monthly — cancel anytime

CUSTOM PLAN

Need Something Tailored to You?

Not every situation fits a standard plan — and that's perfectly fine. Whether you're an individual with unique needs, a family with a complex setup, or a small business looking for ongoing IT support, we'll build a plan around you. Custom pricing, custom services, custom schedule.

Remote & In-Home / BusinessPersonal & BusinessAny Device or PlatformMonthly or Yearly ContractsFlexible Scheduling

Starting at

Custom Pricing

Book a Free Consult

No commitment — let's just talk

Membership Terms & Conditions

Please review our complete operational and membership terms before enrolling.

Enrollment acknowledgment: Submitting payment for any FleckTech Assurance membership constitutes agreement to all stated terms, conditions, and household usage policies.