FleckTech Assurance
Memberships Designed to Keep Your Family Connected and Protected
No membership required — you can always book a one-time support session whenever you need it. Memberships are simply here for ongoing peace of mind.
Essential Family Care
Remote-only support for everyday tech needs.
Pay annually — get 2 months FREE
One-time $149 setup fee
Remote Tech Support
- Up to 2 remote support sessions per month — iOS, Android, Windows, macOS & ChromeOS
- 48-hour response acknowledgment (business hours)
- Device troubleshooting & software support
- Virus removal & security checks
- Email, account & password support
Digital Life & Maintenance
- Zoom, FaceTime, Teams & Google Meet setup
- Audio/video troubleshooting
- Remote Wi-Fi & network troubleshooting
- Software updates & system maintenance
PC Management (1 PC — Windows or Mac)
- Windows: updates, Bitdefender antivirus & security scan
- Mac: updates, security policies & device management
By enrolling, you agree to our Membership Terms & Conditions.
Get StartedBilled monthly — cancel anytime
Connected Home Care
Remote support plus hands-on in-home service.
Pay annually — get 2 months FREE
One-time $199 setup fee
Everything in Essential, plus:
- Up to 4 remote support sessions per month (priority response)
- 24-hour response acknowledgment (business hours)
- 1 in-home visit per month (up to 1.5 hrs — 50 mi round trip included)
- Overage mileage: $0.90/mi (10% member rate)
Device & Setup (In-Person)
- New device setup (phones, tablets, laptops)
- Printer installation & wireless configuration
- Reconnect devices after provider changes
- Whole-home Wi-Fi optimization & mesh setup
Smart Home & Vehicle
- Smart TVs, lights, plugs, switches & doorbells
- Voice assistants (Alexa, Google, Siri)
- Apple CarPlay & Android Auto setup
- Bluetooth, navigation & infotainment training
PC Management (2 PCs — Windows or Mac)
- Windows: updates, Bitdefender antivirus & security scan
- Mac: updates, security policies & device management
By enrolling, you agree to our Membership Terms & Conditions.
Get StartedBilled monthly — cancel anytime
Total Family Protection
Complete coverage for every corner of your digital life.
Pay annually — get 2 months FREE
One-time $299 setup fee
Everything in Connected, plus:
- Up to 8 remote support sessions per month (priority response)
- Same/next business day response acknowledgment
- 3 in-home visits per month (up to 1.5 hrs each — 50 mi round trip included)
- Overage mileage: $0.85/mi (15% member rate)
Advanced Protection
- Router configuration & security hardening
- Data transfer & backup setup
- Home automation & complex routines
- Personalized tech training & accessibility setup
Concierge Services
- Personalized device & software recommendations
- Full new device setup & comprehensive training
PC Management (4 PCs — Windows or Mac)
- Windows: updates, Bitdefender antivirus & security scan
- Mac: updates, security policies & device management
By enrolling, you agree to our Membership Terms & Conditions.
Get StartedBilled monthly — cancel anytime
Need Something Tailored to You?
Not every situation fits a standard plan — and that's perfectly fine. Whether you're an individual with unique needs, a family with a complex setup, or a small business looking for ongoing IT support, we'll build a plan around you. Custom pricing, custom services, custom schedule.
Membership Terms & Conditions
Please review our complete operational and membership terms before enrolling.
Enrollment acknowledgment: Submitting payment for any FleckTech Assurance membership constitutes agreement to all stated terms, conditions, and household usage policies.
